DIY Appliance Repair – Why Not?

The Lake Dallas appliance service specialist thinks people need sincere truths to frequently asked questions. Owner, John Callahan, provides more than 20 years' experience to his appliance repair establishment where he follows in his father's footsteps, upholding the family tradition of virtue and excellence as a home service business.

Callahan began working with his father when he was only 12 years old and as soon as he acquired his driver's license at the age of 16 he began addressing appliance service calls. After working 20 years in the business, he and his family relocated to North Dallas and set up their own Lake Dallas appliance repair business which is prospering as one of the most often recommended service providers in the area.

Callahan credits his achievement to his courteous service techs who correspond efficiently with homeowners, resolving all their questions and concerns, regardless of how inconsequential they may appear. Making the customer at ease while establishing a good relationship is significant to anyone functioning in the home service industry.

People often wonder why a service technician might be upset or even refuse to work on an appliance after the owner has attempted to do it themselves.  It is a fair question; however, the technician’s concern is also valid.  Most people do not realize the dilemma they cause when they dismantle the appliance then discover they need professional assistance.  The service technician has to put it back together for testing and diagnostic purposes, which takes time and increases the cost of repair.  If the customer has put it back together, they may have made a mistake or caused further damage, making it difficult for the professional to determine exactly what was wrong in the first place.  Any attempt at DIY appliance repair can be more costly in the long run as the technician is forced to do extra work.

Callahan's Lake Dallas Appliance Repair technicians are approved, licensed and insured, manufacturer trained and display themselves in a professional method, always showing up in a timely manner, in a precisely marked vehicle, totally furnished with appliance parts so they can supply same day service in most cases. Homeowners who call Callahan's Appliance claim they enjoy a more positive appliance repair experience.